Privacy and cookies

How we handle your information, in plain English.

Last updated: 2 November 2026

Who we are

BW Wealth is a personal financial planning practice serving Surrey and south-west London. We are responsible for the personal information you share with us through this website.

What we collect

  • Details you give us, such as your name, email address, phone number and message when you use our contact form.
  • Website usage information, such as pages visited and the type of device used. If you accept analytics cookies, Google Analytics uses cookies to recognise repeat visits. If you do not, it only receives limited, cookie-free signals (such as that a page was viewed), which carry no cookie or visitor identifier and are not used to recognise you or link your visits together.

How we use it

We use your details to respond to your enquiry and, if you become a client, to provide our services. We use website usage information to understand how the site is used and to improve it. We do not sell your information or use it for unrelated marketing.

Sharing and keeping it

We only share information with trusted providers who help us run this website and our practice, such as our website host and Google Analytics, or where the law requires it. We keep information only for as long as we need it for these purposes or to meet our legal obligations.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. To make a request, please get in touch. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO).

Cookies

Cookies are small files stored on your device. We only use analytics cookies if you accept them, and you can change your mind at any time.

Google Analytics runs on every page in a privacy-preserving mode. Until you accept, no analytics cookies are set and Google only receives basic, cookie-free information that a page was viewed. Advertising features are switched off whatever you choose.